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FAQ CENTRE

Frequently Asked Questions

Answers regarding website development, online shops, maintenance, prices, the process and design work.

Popular topics

Answers most commonly sought before making an enquiry

If you want to get a quick idea of the direction to take, start with these questions. They usually determine whether you need a pricing page, a contact page, a mini-audit or a specific service.

How much will it cost?

The price is determined by the size, content, design and features.

Where should I start?

A brief description of your activities, objectives and current situation is sufficient.

What happens after launch?

A website needs to be maintained, updated and, from time to time, revised.

Will I be able to edit it?

You can plan the convenient updating of text and photos.
Website development

Website development and renewal

Questions that most commonly arise when planning a new website or updating an existing one.

The price depends on the number of pages, content, design, features and preparation. A simpler, basic website can start from €490, while a more comprehensive one with copy direction and SEO basics usually starts from €850. You can find guidelines on the website development prices.

The timeframe depends on the scope, the amount of text, the speed of decision-making and the features required. A smaller website can be developed more quickly, whilst a larger one requires more work on structure, design and testing. If the timeframe is important, it is best to emphasise this. 

Final copy does not need to be ready in advance. To begin with, you can complete a questionnaire, and the answers can be used to shape the copy, service descriptions and page content. It is still useful to gather a list of services, photos, examples and contact details.

Yes, it is possible to set things up so that, once the site is live, you can edit text, photos or simple page blocks. It is worth discussing in advance just how much editing flexibility will be required, as this affects the structure and training needs.

If a website has a solid foundation, it is sometimes enough to update its structure, copy, visuals and contact path. If it no longer meets your business needs, is difficult to edit, slow or confusing on mobile, it makes more sense to plan a new solution. You can find out more about website development on the page website development.

Yes, the mobile view is very important. On mobile, the first screen, convenient buttons, readable text and a short path to contact matter most.

Online stores

Online store development

Questions about online store products, the purchase flow, payments, delivery and later administration.

Not always. If there are only a few products, the purchasing process hasn’t been finalised yet, or the customer needs advice first, sometimes a service website with an enquiry form is sufficient. If there are specific products, prices, delivery options and an order process in place, it is worth considering online store development.

It is useful to have product categories, at least some product information, prices, photos, delivery terms, payment methods and a specific business objective. The more decisions that are made at the outset, the fewer obstacles there will be during development.

Yes. It’s often better to start with a solid foundation and expand it as and when needed. This helps to avoid overburdening the budget with features that aren’t yet required.

Yes, it is possible to plan the workflow for payments, deliveries, order emails and the main stages of the purchasing process. Specific integrations depend on the chosen suppliers, the scale of the shop and the technical requirements.

A simple website usually just leads to an enquiry, whereas an online shop has to manage products, the shopping basket, payment, delivery and order details. An online shop therefore requires more processes, rules and testing.

Yes, you can expect to be able to add products and edit descriptions, prices and photos. Before going live, it’s worth discussing how much of the administration you’ll want to handle yourself and where you’ll need help.

The next step

Do you need not just an answer, but also some advice?

Please send us details of the current situation or the desired outcome. If the project has not yet been finalised, we can start with a brief discussion.

After launch

Website maintenance

Once launched, a website remains a living system: it needs to be updated, monitored and, from time to time, maintained.

If a website is important for enquiries, maintenance is a practical solution. It requires updates, backups, security checks and small fixes. You can find out more about this on the page website maintenance.

Typically, this may include technical updates, backups, security checks, minor changes to text or images, and periodic status reviews. The exact scope depends on the maintenance plan.

Yes, if a single specific change is required, you can start with a one-off request. If changes are required on a regular basis, it is more convenient to have a maintenance plan or an agreed workflow.

First of all, you need to work out whether the problem is related to the content, technical aspects, plugins, hosting or incorrect settings. Please include a link, a brief description of the problem and, if possible, a screenshot in your enquiry.

This may be included if it is part of the chosen maintenance plan. Minor changes, such as corrections to text, photos, contact details or blocks, are often one of the most practical aspects of maintenance.

It is often possible, but first we need to assess how the website is built, whether access is available, what its technical condition is and what risks exist. Sometimes the first step is a mini-audit or a one-off free review.

Budget

Pricing and the rationale behind the offer

Prices depend on the scope of the work, so the FAQs help you understand when indicative prices are sufficient and when you need a bespoke quote.

This is because two projects with similar-sounding names can vary greatly in terms of the number of pages, the preparation of content, design, features and integrations. Ranges help to give an idea of the direction, whilst a more precise price can only be provided once the scope has been assessed.

The main factors affecting the price are the number of pages, content preparation, bespoke design, special features, online store functionality, integrations and urgency. The more unknowns there are, the more important the initial discussion becomes.

Yes, if you choose the first stage: the most important pages, essential copy and a clear contact path. You can then add more content, articles, features or visual elements.

A bespoke quote is required when a project involves a large number of pages, online store features, specific integrations, a large volume of content, or an undefined starting point. In such cases, it is worth contacting us via contact form and briefly describe the need.

This is usually the case if they are not included in the initial scope of the project. You can choose a separate plan for maintenance, and you can find the prices on the page website maintenance prices.

You can find general price guidelines on the page all prices. The website, maintenance and design services are listed separately there, to make it easier to estimate your budget before making an enquiry.

The next step

Would you like to work out your budget before getting in touch?

The pricing pages give you an idea of approximate prices, while the exact amount is provided once the scope has been assessed.

Visual design work

Design and layout

Questions about social media layouts, publications, menus, stickers, labels and other visual design work.

You can request well-designed layouts for social media graphics, adverts, publications, PDF documents, menus, stickers, labels and other items. General guidelines are available on the page design and layout services.

Yes, provided the file you have allows you to edit it or you can recreate the required structure. Please attach the file you have to your enquiry, explain what is no longer suitable, and state where the layout will be used.

You need to know the format, purpose and copy, have a logo, colour direction and photos, and know the final use: screen, print or advertising. 

Files can be prepared according to their intended use. For print, the key considerations are dimensions, bleed, colour mode and export settings, whilst for digital use, the key considerations are appropriate size, legibility and platform requirements.

Yes, that’s often the best solution. When a website, advertising visuals, menus, stickers or PDF materials all follow a consistent theme, the brand appears more cohesive and it’s easier for people to recognise the same brand.

The turnaround time depends on the format, copy preparation, number of revisions and file condition. You can find indicative prices and work types on the page design and layout prices.

Workflow

Process and deadlines

The better the preparation at the outset, the more smoothly copy, structure, design, testing and launch will move.

The work begins by identifying the needs, the current situation and the objective. The most important thing is to understand what the visitor needs to see on the page, what action they need to take, and what information they are missing before making an enquiry.

It is sufficient to briefly describe the activity, the current situation, the desired outcome, the deadline and, if applicable, links to the existing website or examples. It is not necessary to know the full structure or all the features straight away.

The process usually begins with structure and content direction, followed by design, page creation, mobile view testing, the contact path and technical foundations. Finally, a review and launch check are carried out.

It is usually not the design itself that causes delays, but missing copy, undefined services, unprepared photos, delayed decisions or new features introduced midway through the process. It is therefore worth setting priorities from the start.

Yes. You can start with the most important pages or a basic version, and then expand the content, SEO articles, additional services, the design system or the online shop’s features.

Yes, before going live, you need to review the content, the mobile view, links, forms, buttons and the overall logic of the website. This helps you spot not only errors, but also areas where visitors might still be missing information.

The next step

Contact and discussion

If the question depends on a specific situation, it is best to start your first message with a brief explanation of the context.

Please briefly describe your business, what isn’t working at the moment, what you’d like to achieve, and whether you currently have a website. That’s enough to get started with; more specific questions may arise after the initial review.

A mini-audit is suitable when you already have a website but are struggling to understand why it isn’t helping you generate enquiries, or why it looks outdated or confusing. In such cases, you can get in touch via mini audit form.

It depends on how specific the enquiry is. If the scope, purpose and content have already been defined, it is easier to draw up a proposal. If there are many unknowns, it is best to clarify everything first.

Yes, you can also get in touch for smaller jobs: a single layout, a website fix, a section update, a visual design or a consultation. Simply state in your enquiry exactly what result you need.

The easiest way to get started is via the contact page. There, you can select the situation that best applies to you and add information that will help us understand your needs more quickly.

Please provide a link to your website, a brief description of your business, the desired outcome, the deadline, your budget range and, if you have any, examples of work you like. If you are enquiring about a design, please attach any files or photographs you have.

Can’t find the answer?

Please briefly describe your situation and your aim

If your question relates to a specific website, online store or layout, please send a link, a few sentences explaining your aim, and a description of what is currently stuck.

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